Frequently Asked Questions
Everything you need to know about your Loop experience in India.
What is the standard delivery timeline for orders within India?
We offer express shipping across India. Orders in metro cities typically arrive within 2-4 business days, while regional areas may take 5-7 business days.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery for most pin codes across India for a small convenience fee. You can also pay via UPI, Credit/Debit cards, and Net Banking.
What is your return policy if I am not satisfied?
We offer a 100-day return policy. If you find that the fit or noise reduction isn't right for you, you can initiate a return for a full refund, provided the packaging is intact.
How do I know which size of Loop earplugs will fit me?
Every Loop set comes with four different sizes of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.
Are Loop earplugs visible when worn?
Loop earplugs are designed as a functional fashion accessory. They feature a sleek, circular aesthetic that sits flush against the ear, looking more like high-end jewelry than traditional earplugs.
Can I use Loop earplugs for concerts and live events?
Absolutely. Models like Loop Experience are specifically designed for live music, reducing decibel levels while maintaining sound clarity so you can enjoy the fashion and the music safely.